Privacy Policy

Zoe Cleaning Service is committed to protecting your privacy. This section of the Privacy Policy describes how we manage data related to our text message (SMS) communications.

1. SMS Messaging Consent

By providing us with your phone number and completing our registration or contact process, you explicitly consent to receive text messages (SMS) from Zoe Cleaning Service. These messages are intended to provide appointment confirmations, cleaning service reminders, quote updates, and communications related to your contracted service.

2. Message Frequency

Message frequency may vary depending on your service activity, account interactions, or updates necessary to coordinate your cleaning services.

3. How to Opt-out

You may opt out of receiving text messages at any time. Simply reply with the word “STOP” to any message you receive from us. After sending “STOP”, you will receive a confirmation of your opt-out and will no longer receive marketing or service messages, unless you explicitly re-register in the future.

4. Costs and Fees

Standard message and data rates may apply depending on your mobile phone plan contracted with your service provider.

5. Data Privacy and Security

Your personal information, including your phone number, is treated with the utmost confidentiality. We commit to the following:

• No sale of data: Your personal data will not be sold, rented, or shared with third parties for marketing or advertising purposes.
• Limited use: We will only use your information to provide you with the requested cleaning services and for necessary service communications.
• Service providers: We may share limited data only with contracted technical service providers (such as messaging infrastructure providers) strictly to facilitate the delivery of the requested services.

6. Contact

If you have any additional questions about our privacy policies or how your data is handled, please do not hesitate to contact us through Zoe Cleaning Service’s customer support channels.