Have questions? We’ve got the answers!
Here you’ll find answers to the most frequently asked questions about our cleaning services and what to expect.
Regular residential cleaning and deep cleaning
Office cleaning
Post-construction cleaning
Move-in/out cleaning
Office cleaning
Post-construction cleaning
Move-in/out cleaning
We use products free of harsh chemicals, ensuring excellent service while taking care of every space and element in the house.
Yes, we use our own cleaning products and equipment.
Yes, we have a qualified team to provide the best service.
We coordinate with the client to determine the most secure and convenient way to obtain the keys and/or access codes to the property.
We offer various ways to schedule or change appointments, including our website, phone calls, text messages, and email.
Yes, a last-minute cancellation will incur a 40% charge of the agreed service price.
A standard cleaning service takes approximately 2 hours.
Yes, we can adjust the cleaning service according to the client’s needs.
Yes, we provide our services for homes with pets.
The price is calculated based on the type of cleaning requested by the client and the size of the property.
We accept cash, bank transfers, and checks.
No, the client’s presence is not required for the cleaning service to be performed.
We have proper insurance to cover any incidents that may occur during the cleaning service.
To cancel a scheduled service, you must do so at least 24 hours in advance.
We have a qualified team to provide the best service. If you prefer, you can request the same cleaning staff for your recurring cleanings.
